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“

At UCF RESTORES, we believe in the ability to restore hope for those in need and we’re on a mission to help individuals affected by trauma regain control of their lives.

”

UCF Restores

UCF RESTORES – which includes the National Center of Excellence for First Responder Behavioral Health™ – is a nonprofit clinical research center and treatment clinic established to change the way posttraumatic stress disorder (PTSD) and other trauma-related concerns are understood, diagnosed and treated.

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Are you a Clinician or Peer Support Provider?

  • How can I be added as a resource?
  • What type of training is required to be listed as a resource?
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About Us

Redline Rescue

Proudly operated by UCF RESTORES, Redline Rescue is dedicated to the mission of serving firefighters and their families in their times of need. We are a community of firefighters and professionals committed to serving those who serve selflessly behind the badge.

This site grew out of one firefighter’s commitment to resiliency and recovery through connectivity to the community.

This mission is built on the foundation of connecting firefighters and their families to trained Peer providers and culturally competent clinicians in their times of need.

Through education and community, this movement helps provide the support needed to deliver sustainable healing for the fire service family.

Originally a collaboration between UCF RESTORES and the Florida Firefighters Safety and Health Collaborative, UCF RESTORES launched the initial website in 2021. The current site has benefitted greatly from a grant from the State of Florida Department of Children and Families (LH843) and from the support of First Lady Casey DeSantis.

Special thanks to

Our Partners

Illinois Firefighter Peer Support

Firefighter Peer Support Network

Illinois Firefighter Peer Support is defined as assistance provided by a trained individual or group of trained firefighters and emergency responders who answer the call to their brothers and sisters in need, regardless of the need.

Florida Firefighters Safety & Health Collaborative

Florida Firefighters Safety and Health Collaborative

The Florida Firefighters Safety & Health Collaborative is a FREE Program to Fire Departments looking to enhance, and maintain an effective Safety Committee and/or Safety Program.

Bureau of Fire Standards & Training

Bureau of Fire Standards & Training

The Bureau of Fire Standards & Training approves Florida’s firefighter training curricula, provides training to Florida’s emergency services providers at the Florida State Fire College and certifies Florida fire service members to ensure they meet industry-based standards.

Florida Fire Chiefs’ Association (FFCA)

Florida Fire Chiefs' Association

The Florida Fire Chiefs’ Association (FFCA) is Florida’s leading management education organization for fire and emergency services professionals. It is the professional association that specializes in promoting and supporting excellence in fire and emergency services management.

The 2nd Alarm Project

The 2nd Alarm Project

The 2nd Alarm Project, which includes Florida's 10-4 Center for Responder Resiliency, is a nonprofit organization established to offer comprehensive, evidence-based resiliency initiatives in our first responder communities.

How do I become a listed as a

Peer Support Provider or Clinician?

Redline Rescue uses artificial intelligence to match the specialties/experience of peer support specialists and clinicians to firefighters and their families who are seeking support. Please carefully check the options that best describe your personal and professional experience with stress and trauma. Firefighters in need will be able to search for peer support providers on personal characteristics, physical location, and experience with a variety of stressors. For clinicians, first responders will be able to search based on physical location, insurances accepted, availability of a sliding fee scale, and areas of clinical expertise.

To become a peer support provider:

  1. You must first complete a recognized peer support training course. Currently, graduates of 5 peer support training programs are recognized by Redline Rescue. They include UCF REACT Training Peer Support, IAFF Peer Support, NOVA Peer Support, Illinois Peer Support, and North Carolina Peer Support. You will need to upload your certificate as part of the registration process.
  2. You will be asked to list the areas of emotional distress where you feel that you have personal or professional experience. With respect to four common categories of emotional stress – anger, addiction, anxiety/trauma, and depression/suicide – you will see a series of short videos for each of these areas. Each video will have four options using the green, yellow, orange and red designations, which you learned in your training. For each of the four areas – watch the four short videos and click on the color which best describes your personal experience with these areas. For example, if you have never had a problem with addiction, you would click the green video. If you have had personal struggles with addiction, click the video that best illustrates your experience.
  3. Upload a “headshot” photo of yourself. Do not include other individuals, your pets, or any other physical objects. The picture should show you in work or casual, but appropriate, attire. Redline Rescue reserves the right to reject any picture that does not meet these guidelines.

To become a registered clinician:

  1. You must complete the Cultural Competency Workshop, the Clinician Awareness Program, and a 10-hour ride along at a fire rescue department. Be sure to keep your documentation as you will need to upload it into the registration portal.
  2. Carefully go through the list of specialties, indicating your area of expertise.
  3. Upload a "headshot" photo of yourself. Do not include other individuals, your pets, or any other physical objects. The picture should show you in business or business casual attire. Redline Rescue reserves the right to reject any picture that does not meet these guidelines.

What documents are

Required to register?

To register, you MUST provide proof of your qualifications. The following is a complete list documents you will be asked to upload as you progress through the registration form. Documents marked with an [R] must be provided before your profile will be considered for acceptance on this site. If you have any questions, please contact us RedlineRescue@ucf.edu.

For Clinicians
  • [R] License (PDF)
  • [R] Diploma of Highest Degree Awarded (PDF, JPG, or PNG)
  • [R] For clinicians who registered before September 1, 2022, submit ONE of the following:
    • Florida Firefighters Safety and Health Collaborative Clinician Awareness Program Certificate (PDF)
    • Cigna Cultural Competence Course Certificate (PDF)
  • [R] For clinicians who register on or after September 1, 2022, submit the following:
    • Florida Firefighters Safety and Health Collaborative Clinician Awareness Program Certificate (PDF)
    • University of Central Florida Cultural Competency Training Course Certificate (PDF)
  • [R] For clinicians who register after April 15, 2023 a
    Certificate of Ride-Along Completion is required.
  • Although not necessary for registration, if you have completed the University of Central Florida Trauma Management Therapy Training Course, you will be highlighted in the search results.


For Peer Support Providers
  • [R] Dept. ID or Proof of Affiliation (PDF, JPG, or PNG)
  • [R] At least ONE of the following:
    • REACT Training Program Certificate (PDF)
    • NOVA Training Program Certificate (PDF)
    • IAFF Training Program Certificate (PDF)
    • Illinois Peer Support Certificate (PDF)
    • CISM Training Program Certificate (PDF)
    • North Carolina Peer Support Certificate (PDF)
    • Other Training Program Certificate (PDF)

UCF RESTORES
407-823-3910

Single Session Consultation Line:
407-823-1657

Monday – Friday
8:30 a.m. – 5 p.m.

National Suicide Prevention Line
1-800-273-8255
988

Firefighter Behavioral Health
1-847-209-8208

Copyright 2022 All rights Reserved.
Redline Rescue is proudly owned and operated by UCF RESTORES. Duplication of any part of this website without express written consent is not permitted.

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UCF Restores

Redline Rescue is proudly owned and operated by UCF RESTORES. Duplication of any part of this website without express written consent is not permitted.